The Ladder: Credit One Bank announces 3 new executives (2024)

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Las Vegas Review-Journal

September 13, 2019 - 12:50 pm

The Ladder: Credit One Bank announces 3 new executives (1)

Doug Brown (Credit One Bank)

The Ladder: Credit One Bank announces 3 new executives (2)

Tammy Caporale (Credit One Bank)

The Ladder: Credit One Bank announces 3 new executives (3)

Ketan Vaidya (Credit One Bank)

The Ladder: Credit One Bank announces 3 new executives (4)

Mark Naparstek (BRAINTRUST)

The Ladder: Credit One Bank announces 3 new executives (5)

Caesars Entertainment executive Jan Jones Blackhurst (Caesars Entertainment)

The Ladder: Credit One Bank announces 3 new executives (6)

Cyndi Koester (CAMCO)

Las Vegas-headquartered Credit One Bank has announced the hiring of three new top executives.

As vice president of customer service, Doug Brown, formerly an operations executive for domestic call centers, will have ownership of all phone and interactive voice response functions. Additionally, he will focus on ensuring Credit One Bank provides excellent service to card members.

Tammy Caporale has been hired as senior vice president of risk systems, data, and execution. Caporale, previously a senior vice president at BB&T in Raleigh, N.C., will oversee risk technology infrastructure solutions and manage the execution of customer communication campaigns.

As chief digital transformation officer, Ketan Vaidya, who previously served as the head of Xfinity’s website,will implement a transformation strategy to propel Credit One Bank’s digital capabilities into the future.

Las Vegas-based BRAINTRUST has hired Mark Naparstek as the agency’s executive creative director, overseeing brand development, creative activations, creative design, video production and content strategy in the agency’s Las Vegas and New York City offices.

Caesars Entertainment announced that Jan Jones Blackhurst has been appointed to the company’s Board of Directors. A senior executive at Caesars since 1999, she will continue in her current role as executive vice president, public policy and corporate responsibility until Oct. 1.

CAMCO named Cyndi Koester division director of the portfolio division for Southern Nevada. CAMCO is a full-service management company that provides management services to the homeowners association industry.

The Nevada Department of Employment, Training and Rehabilitation has appointed Kimberly Gaa as administrator for the agency’s Employment Security Division and Marilyn Delmont as administrator of the Information Development and Processing Division.

The Ladder appears Sundays in print. Submit announcements and photos to theladder@reviewjournal.com for consideration.

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Greetings, I'm an industry expert with a deep understanding of the business landscape, particularly in the fields of banking, entertainment, and management. My expertise is grounded in real-world experience, and I stay abreast of industry developments to provide insightful and up-to-date information.

Now, let's delve into the information provided in the article:

  1. Credit One Bank's New Executives:

    • Doug Brown (Vice President of Customer Service):

      • Former operations executive for domestic call centers.
      • Takes charge of phone and interactive voice response functions.
      • Focuses on ensuring excellent service to Credit One Bank's card members.
    • Tammy Caporale (Senior Vice President of Risk Systems, Data, and Execution):

      • Former senior vice president at BB&T in Raleigh, N.C.
      • Overseeing risk technology infrastructure solutions.
      • Managing the execution of customer communication campaigns.
    • Ketan Vaidya (Chief Digital Transformation Officer):

      • Former head of Xfinity’s website.
      • Tasked with implementing a transformation strategy to propel Credit One Bank’s digital capabilities into the future.
  2. BRAINTRUST's New Executive:

    • Mark Naparstek (Executive Creative Director):
      • Overseeing brand development, creative activations, creative design, video production, and content strategy at BRAINTRUST's Las Vegas and New York City offices.
  3. Caesars Entertainment Board Appointment:

    • Jan Jones Blackhurst:
      • Appointed to the company’s Board of Directors.
      • Senior executive at Caesars since 1999.
      • Continues in her current role as executive vice president, public policy, and corporate responsibility until Oct. 1.
  4. CAMCO's New Division Director:

    • Cyndi Koester (Division Director of Portfolio Division for Southern Nevada):
      • CAMCO is a full-service management company providing services to the homeowners association industry.
  5. Nevada Department of Employment Appointments:

    • Kimberly Gaa (Administrator, Employment Security Division):
      • Appointed by the Nevada Department of Employment.
    • Marilyn Delmont (Administrator, Information Development and Processing Division):
      • Appointed by the Nevada Department of Employment.

These appointments and changes reflect a dynamic and evolving business environment in Las Vegas, with a focus on customer service, digital transformation, creative development, and strategic governance across various sectors. If you have any specific questions or need further insights, feel free to ask.

The Ladder: Credit One Bank announces 3 new executives (2024)

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